FAQ

FAQ

How do I know when you're having a shop update?

If you follow me on instagram, I always announce a week before I update my shop. If you aren't on Instagram or are taking a much needed break from social media, I send a newsletter out the night before each update. You can sign up for newsletters on my homepage.

There's nothing for sale in your shop.

As a stay at home mother of a four year old, I don't get to work as much as I would like to. If I'm lucky with childcare, I get 2-3 days in the studio. At this point in my career, I am able to have one or two updates per month. When I do post new work it tends to sell out the day of, which is great for me, but frustrating for you. I'm working on making more, but this will come with time. Thanks for your patience!

Do you have any tips on how to purchase your wares during an update?

I almost always have shop updates during the weekdays at 8pm, est. Being on your device a few minutes before the launch will prepare you to refresh your browser when 8:00 pm arrives. ApplePay and PayPal are the fastest check-out methods I have experienced. If you are a repeat buyer, your information should already be saved. Hopefully you already know which piece you want so you can scoop it up quickly. I don't recommend putting more than one item in your cart because it takes more time and you may be left with nothing to buy. Again, when I get more time to work I will add things spontaneously to my shop. Just be on the lookout on Instagram.

What is your creative process?

I work mostly with sterling silver, but I love to mix it up with gold, copper and sometimes brass. It is important to me as a metalsmith to use as much reclaimed and recycled materials as I can. When purchasing you will be able to read how the piece was made and I almost always make my pieces with metal that has been recycled or reclaimed by my own two hands.

Do you take custom orders?

I do take on some commission requests when I have the time. So, if you are wanting something from me and not sure if you should ask, please do ask! If I don't have the time I can add your name to the waiting list. Sometimes I'm so swamped I ask you to reach back out to me in the slower months, which are January, February, and March. If I am able to make a custom piece for you, I collect the money up front and the turnaround time can be 4-5 weeks. I don't do wholesale orders at this time and I don't repair jewelry that wasn't made by me.

Do you ship outside of the US?

Yep, I'll ship it :)

Will you teach me how to make jewelry?

I'm working on this, but at this time, I'm not teaching. My husband and I are planning to make the studio comfortable enough to accommodate no more than three students. Give me a year or two, but it's coming.

Katie Can with her daughter and dog sitting in the woods.